Vecsy Privacy Policy

Last updated: 08/08/2024

The Vecsy Automação de Design Inova Simples (I.S.) ("Vecsy", "we", "our" or "us") is committed to protecting the privacy of your users ("Users" or "you"). This Privacy Policy describes the information we collect, how we use it, how we protect it, and the choices you have regarding your data.

1. Information We Collect

We collect User information in various ways, including:

• Information provided by you: When you register on the Vecsy Platform, contact us, or participate in surveys, we collect information that you provide, such as name, email address, password, payment data, and other contact information.
• Usage information: We collect information about how you use the Platform, such as the pages you visit, the features you use, the actions you take, and the time you spend on the Platform.
• Device information: We collect information about your device, such as device type, operating system, browser, IP address, and location information.
• Cookies and similar technologies: We use cookies and similar technologies to collect information about your activities on the Platform and to personalize your experience. For more information about cookies, see the "Cookies" section below.

2. How We Use Your Information

We use the collected information to:

• Operate and improve the Platform: To provide, maintain, protect, and improve the Vecsy Platform and the services we offer.
• Personalize your experience: To customize your experience on the Platform, such as showing relevant content and special offers.
• Address your requests: To answer your questions, provide technical support, and process your service requests.
• Communicate with you: To send important updates, announcements, promotional messages, and other information related to the Platform and our services.
• Analyze and improve our services: To analyze how Users use the Platform, identify trends, and improve our services.
• Prevent fraud and abuse: To protect the security of the Platform and our Users, detect and prevent fraudulent or abusive activities.

3. Information Sharing

We share your information with third parties under the following circumstances:

• Business partners: We may share information with our business partners who help us operate and improve the Platform, such as hosting, analytics, and marketing service providers.
• Service providers: We may share information with our service providers who assist us with tasks such as customer service, payment processing, and data analysis.
• Legal compliance: We may share your information if required by law, regulation, or court order, or to cooperate with competent authorities.
• Security: We may share your information if we believe disclosure is necessary to protect the security of the Platform, our Users, or third parties.
• Consent: We may share your information with other third parties with your express consent.

4. Information Security

We take appropriate technical, administrative, and physical measures to protect your information against loss, theft, and unauthorized access, use, disclosure, alteration, or destruction. However, no security measure is perfect, and we cannot guarantee complete security of your information.

5. Cookies

We use cookies and similar technologies to collect information about your activities on the Platform and to personalize your experience. You can configure your browser to refuse cookies or to alert you when a cookie is being sent. However, if you choose not to accept cookies, you may not be able to use all Platform functionalities.

6. Your Choices

You have several choices regarding your information:

• Access and edit your information: You can access and edit your profile information on the Vecsy Platform.
• Account cancellation: You can cancel your Vecsy Platform account at any time. When you cancel your account, your information will be deleted or anonymized.
• Promotional email unsubscribe: You can unsubscribe from promotional emails by clicking the "Unsubscribe" link located at the bottom of the emails.
• Contact information: You can contact us for any privacy concerns or to request additional information.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes through Platform notifications or email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact

For any questions or requests related to our Privacy Policy, please contact us via email at contato@vecsy.co.

9. Applicable Law and Jurisdiction

This Privacy Policy shall be governed and interpreted in accordance with the laws of the Federative Republic of Brazil.